You can make adjustments to an existing booking if you need to add or remove someone or something from it.

To make these changes, you'll need to open the chat widget located at the bottom right of help.ballieballerson.com. To begin, select the option “Send us a Message”, then choose “Change existing booking” or "Add extras to my booking".

Make sure that you have the lead guest’s name, email address and booking reference number (which always begins with DMN-) ready. We need this information to help you amend the booking.